Google Play

Self-Exclusion Policy

Please read this information carefully for your own benefit.

Introduction: is operated by Bet N Play Solution B.V., having its office at Abraham Mendez Chumaceiro Boulevard 03, Willemstad, Curacao. Company Registration number 163749.

we are committed to promoting responsible gambling and providing a safe and enjoyable gaming environment for all our players. We understand that gambling may become problematic for some individuals, and we are dedicated to assisting those who wish to take a break from their gambling activities. To facilitate this, we have implemented a Self-Exclusion Policy that allows players to exclude themselves from our online casino for a specified period.


The Self-Exclusion Policy is available to all registered players of

Players must be of legal gambling age in their jurisdiction to access and utilize this policy.

Self-Exclusion Options

Temporary Self-Exclusion: Players can choose to exclude themselves from accessing their accounts for a set period. The available durations are as follows:

  • • 24 hours
  • • 7 days
  • • 30 days
  • • 90 days
  • • 180 days
  • • 365 days

Permanent Self-Exclusion: Players may also opt for permanent self-exclusion. This decision is irreversible, and the account will remain permanently closed.

Self-Exclusion Process

To self-exclude, players must log in to their account and access the responsible gambling settings or contact our customer support team for assistance.

During the self-exclusion period, players will be denied access to their accounts and will not receive any promotional materials or communication from

Any remaining balances in the player's account at the time of self-exclusion will be returned to the player.

Exclusion Enforcement

We will make all reasonable efforts to ensure that players who have self-excluded are prohibited from accessing their accounts.

We will not be held responsible for any gambling-related losses incurred during the self-exclusion period if the player attempts to circumvent the self-exclusion measures.

Support and Assistance

We encourage players to seek additional support during their self-exclusion period. We provide information on responsible gambling, as well as contact details for organizations that offer assistance with problem gambling.

Players can find these resources in our responsible gambling section on the website or by contacting our customer support team.

Account Reactivation reserves the right to amend or modify the Self-Exclusion Policy at any time.

Players will be notified of any changes to the policy through our website or by email.

By implementing this Self-Exclusion Policy, [Online Casino Name] aims to provide players with the necessary tools to manage their gambling responsibly. We are committed to supporting our players and promoting a safe and enjoyable gaming experience.

Please note that this document serves as a general guideline for the Self-Exclusion Policy and may be subject to additional terms and conditions specified by

To request Self-Exclusion, please follow the steps below:

1. Compose an email to [email protected].

2. In the subject line, write "Self-Exclusion Request."

3. In the body of the email, provide the following information:

• Your full name

• Your registered email address with

• Your username (if applicable)

• Specify the duration of the self-exclusion period you wish to apply:

• 24 hours

• 7 days

• 30 days

• 90 days

• 180 days

• 1 year

• Permanent self-exclusion

4. State your intention clearly, for example: "I would like to request a self-exclusion from for a period of 1 year."

5. Include any additional relevant details or comments, if necessary.

6. Once you have provided all the required information, send the email to [email protected].

Our team will review your request and proceed with the necessary actions to enforce the self-exclusion on your account. You will receive a confirmation email acknowledging your self-exclusion request and providing any further instructions or information.

Please note that the self-exclusion period will begin from the moment your request is processed. During this period, you will be unable to access your account or receive any promotional materials or communication from

If you have any questions or require further assistance regarding the self-exclusion process, please feel free to include them in your email, and our customer support team will be happy to assist you.

We reserve the right to update or modify this policy at any time. It is your responsibility to review this document periodically for any changes. Continued use of our services after modifications indicate your acceptance of the revised policy.